Shipping & Returns
Payment can be made online via CREDIT CARD or PAYPAL.
Please email me if you would like to exchange cash on Pickup.
Commissioned ceramics process takes 2-4 weeks. Please email me if you need a product by a certain date. I would love to make a special vessel for a special occasion.
Parcels within Australia take around 2-5 days - International parcels take around 5-10 days.
Pick Up and Shipping:
I am based in Melbourne, Australia (Victoria), and ship Globally.
If you would like to pick up, please email me at firstname.lastname@example.org
All orders will ship via Australia Post.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. Buyer must pay all applicable postage fees.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.